Terms of Delivery

Thank you for shopping with danceisceramica.com. Below are the terms and details regarding shipping and delivery. If you have any questions, please contact me at zelyonkafest@gmail.com.

Shipping Dates and Availability

  1. Order Availability:

    • The shipping date for your order depends on the availability of the items you have purchased.
    • Availability and estimated shipping times are displayed above the “Add to Cart” button on each product page.

  2. Default Shipping Schedule:

    • Orders are shipped together once all items in the order are ready.

  3. Production and Shipping Timelines:

    • Made-to-order ceramics: Shipped within 4 to 5 weeks from the date of purchase. This timeline ensures efficient production, firings, and shipment planning.
    • In-stock items: Shipped within 3 business days of order confirmation.

Delivery Times

Once your order is dispatched, delivery times will vary depending on the shipping provider and destination. Typical delivery times are as follows:

  • Europe: 3 to 5 business days.
  • International:
    • DHL Express and UPS: 3 to 5 business days.
    • Standard delivery: 7 to 9 business days.

Please note: Delivery times are approximate and may vary based on the shipping carrier and destination country.

Packaging and Care

I take great care in packing your order to ensure your ceramics arrive in perfect condition. For details on refunds for damaged items or other issues, please refer to our Return Policy.